I reinstalled all the files, edited my config file to point to everything correctly, and now all I get is database is empty. I have not excluded any IP's in the config so it should be logging my activity.
I own my own servers and they are connected via t-1, so I do not deal with any hosting company, and no one touched them to change permissions or antyhing. It was all working A-OK until i decided to download my DB, edit out a few records, and re-upload.
I can't imagine i dont have proper permissions set to write to the DB, since i did not change any permissions since the last time it was working. Any other reason the database would remain empty?
Thanks
CMK
Database is empty
Hi,
If your "config.asp" and "track.js" files are set properly, then there is no reason why the tracker would not work.
Downloading your DB, deleting few records from it, then uploading it back should not have impacted the functionality at all, as long as the logging was disabled during the download and upload. If this is not the case, the worse case would lead you to a situation where you could potentially have a corrupted database, situation which would not lead to a silent failure anyhow.
Since you have re-installed everything, you're now starting from square one, therefore the only 2 files that need editing are the ones mentioned above. "Track.js" need to be updated only if you're using the "javascript" method/approach, otherwise the script won't be used at all by the tracker. It's a good idea to get it done right away, just in case you eventually use that approach.
Just for the sake of it, try both methods, "asp" and "javascript", just to confirm that neither one is working.
If javascript is disabled on the client's browser, then you're out of luck, you won't get anything tracked, that's for sure. You'll then have to stick to the "ASP" method.
A fresh install should normally work like a breeze with minimal configuration. Did you use the latest installation available from the site ?
Just to debug and ensure the tracker is in fact called, can you add a simple Response.Write "About to log entry" just before the INSERT takes place in class.asp (around line 245 in v1.3) ?
If you don't see the message on the screen, the problem might reside in the fact that "track.js" and/or "config.asp" aren't pointing to the proper location, which normally would arise an error, but when something goes wrong with ASP related scripts, sometimes it is a real pain to debug.
The MT configuration doesn't change once done, so I really can't see what else can to be done beside what is mentioned in the installation text.
Hoping we'll get your problem solved shortly.
Bye for now...