User login

MetaTraffic 2.0 Boxshot

nothing tracking

Posted by czohowski [May 11, 2007]

setup completed but nothing is tracking. Here's the details:
- javascript tracking on asp.net pages
- sql 2000 db
- IIS 6.0 on windows 2003 server
- unable to bring up track.asp (page cannot be displayed)
- able to add users and change configuration
- worked on dev server not on production. Configuration appeared the same

Any help is appreciated.

Thanks
-cz

nothing tracking

You need to change your browser settings so that it shows the actual error message when you load track.asp (and not the friendly error message such as "page cannot be displayed".)

You can do this in Internet Explorer by going to the Tools menu > Internet Options > Advanced tab. Now uncheck "Show Friendly HTTP messages". Now go and load the track.asp page again and see what the error message is. Send me this and it should help solve the problem.

Regards,
~Chad

nothing tracking

It seems you have not Checked the "Enable Log" under configuration.

For HosurOnline.Com
A. Soosai Prakash

My traffic is also not being

My traffic is also not being recorded. Below is the error message I get:

Microsoft OLE DB Provider for ODBC Drivers error '80004005'

[Microsoft][ODBC SQL Server Driver][SQL Server]Warning: Fatal error 7987 occurred at Jul 16 2008 9:01AM

/admin/fishercenter/clsLog.asp, line 165

More Information

Hello,

Some more information would be helpful such as:

- version of MetaTraffic
- SQL Server version
- history of installation
- steps you took to install MetaTraffic

This error usually means that there is a problem on your SQL Server installation with a database and a DBCC CHECKDB needs to be run to look for problems.

Regards,
~Chad

MetaTraffic Pro 2.1 MySQL

MetaTraffic Pro 2.1
MySQL 2000
Installed 2-3 years ago, with no problems..

System worked for many years, till today.

I got it to work for now by removing: ", 1, 2, &H0001"
in
rsUrl.Open strSql, objConn, 1, 2, &H0001

But still do not know why this is happening. Some forums in google stated it could be the sessions that is letft open, but I do not know if that is the same for my case.

You might want to consider

You might want to consider upgrading to the latest version. You can download it from our web site here:

http://www.metasun.com/account

If you don't have your order information to login, you can use the support request form on our web site to get the info. Make sure you include the name the software was purchased under and any other pertinent information:

http://www.metasun.com/support/request.asp

Regards,
~Chad

Nothing tracking when inserting tracking code into web pages

I have Read through all information on this site to try solve the issue without having to ask a question on this forum, however to no avail, below as follows;

SERVER:
Access 2007 db
metatraffic_lite_v227
MS Windows Server 2003 std edtn eng
IIS 6.0
ASP.net V 3.0 SP1 & 3.5

CLIENT
Browser Internet Explorer 7
OS WinVista
user agents:
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 3.5.21022; MS-RTC LM 8)

Installed o.k, no db errors, when using track.asp as url the information is logged, when inserting webpage tracking code, no information is logged when accessing the webpage.

configuration of metasun software:

Site Name: Body Aesthetics
Site URL: www.body-aesthetics.com
Enable log: yes
Default Log: bodyaesthetics.htm
Session duration: 1
Show Graph: yes
Truncate URLs: yes

Attached is code for bodyaesthetics.htm showing code insert:

Body Aesthetics Home Page

= 0);
NS=(navigator.appName.indexOf('Netscape') >= 0);
OP=(navigator.userAgent.indexOf('Opera') >= 0);
V4=(parseInt(navigator.appVersion) >= 4);
V5=(parseInt(navigator.appVersion)>=5);
V5=(V5||navigator.appVersion.indexOf("MSIE 5")!=-1);
V5=(V5||navigator.appVersion.indexOf("MSIE 6")!=-1);
MAC=(navigator.userAgent.indexOf('Mac')!=-1); //-->

')
window.TpFrm.document.writeln('')
window.BmFrm.document.writeln('')
window.RhFrm.document.writeln('')
window.LfFrm.document.close(); window.TpFrm.document.close(); window.BmFrm.document.close(); window.RhFrm.document.close();
} //-->

// METATRAFFIC -- COPYRIGHT (C) 2002-2008, Metasun Software Corp.

var pagetitle = document.title; "Body Aesthetics Home Page" //INSERT CUSTOM PAGE NAME IN QUOTES
var scriptlocation = "/metatraffic2/track.asp";

var pagedata = 'mtpt=' + escape(pagetitle) + '&mtr=' + escape(document.referrer) + '&mtt=2&mts=' + window.screen.width + 'x' + window.screen.height + '&mti=1&mtz=' + Math.random();
document.write ('');

Metatraffic2 subdirectory of root directory security rights reduced to full rights for "everyone" , 'full control" in IIS & Directory level.

Help?
Thanks in advance:

A

javascript tracking

Hello

If the tracking works when you load the track.asp directly in your web browser, then there is most likely a problem with the javascript tracking code.

Start by copying and pasting the code exactly as it appears on the tracking page; I think there may be some javascript errors in your code.

Try to copy / paste it the code exactly as it is displayed and don't make any changes to it. Then once you get that working, edit it as you see fit.

Regards,
~Chad